Effective Date: February 1, 2020
CreativeKnowledge, Inc. (“CreativeKnowledge”), is a wholly owned subsidiary of comScore, Inc. (“Comscore”), and provides measureAd as a service (collectively “CreativeKnowledge”, “we,” “us,” or “our”). Our online market research community has millions of participants who are interested in voicing their opinions through their survey responses and activities, as described below, and in influencing which products and services are offered. Panelists allow their digital consumption behavior to be collected and used to produce a variety of reports about consumers' preferences and interests.
The information you contribute is used by Comscore, a globally-recognized authority on market research and cross-platform consumption behavior trends, whose data are routinely cited by major media outlets such as The New York Times®, The Wall Street Journal®, and CNN®. The data are extensively relied upon by some of the world’s largest media companies, advertisers and film studios and its strategic partners include the most important players in the TV and digital media and advertising ecosystem. To learn more about Comscore, please see www.comscore.com.
What information is collected and why
Information you provide to Creative Knowledge.
We may collect personal information that you choose to provide to us. For example, if you contact us through our Website, we may collect personal identifiers (e.g., your name and contact information) as well as any other information that you voluntarily provide to us in order to respond to your inquiry or verify your identity, where necessary. We may also collect personal information that you provide to us when you register for any of our services.
Information collected automatically when you visit our websites
Our Website and application automatically create logs regarding your activity on our Website. These logs may identify the features that you use, the actions that you take, and the information that you access while on our Website or mobile app.
The personal information collected from you may include online identifiers (e.g., IP address) and Internet or other electronic network activity including information about your browsing history, operating system, browser type, website preferences, your use of our website or application (e.g., time accessed, duration of visit, etc.). We generally use this information in statistical and aggregate formats to assess the effectiveness of our Website and application and to better understand your priorities and interests.
Information collected using measureAd cookies or similar technologies (“Tags”).
measureAd Tags collect the following personal information:
- online identifiers (e.g., cookie identifiers, mobile or other hardware or device identifiers, and IP addresses), and
- Internet or other electronic network activity including information about your browsing history, operating system, browser type, website preferences, your use of website or application (e.g., time accessed, duration of visit, etc.).
The information collected may be processed by us to draw inferences about your predicted characteristics and preferences. We may also infer your geolocation based on the collected IP address.
measureAD Tags are used by participating advertisers in their advertisements to collect the above information about the advertisements. This information enables Comscore to study how well those ads work for different audiences. Viewers will not see any difference in an ad using measureAd when compared to ads not using it.
Advertisers use the measureAd Tags by deploying them on their advertisements. The measureAd Tags sends a message to ScorecardResearch, a Full Circle Studies, Inc. service which is part of the Comscore market research group. The message causes a ScorecardResearch cookie to be set or an online identifier to be collected along information related to the advertisement.
Other information collected by third parties.
We may use third parties and service providers to obtain personal information and combine that data with other data that we collect from or about you to improve our Website, products, and services, and to operate our business. Third parties may set a cookie on your computer or device when you visit a participating website, use a participating application, or view an advertisement on participating websites or applications. Third parties may also collect online identifiers associated with your device such as cookie identifiers, mobile or other hardware or device identifiers, and IP addresses.
We use the information collected from measureAd and from third parties to prepare analyses and reports regarding digital consumption behavior that we share with other businesses and organizations which are our customers. These reports help our customers meet their business goals by providing them with a better understanding of digital consumption behavior, trends, and consumer preferences.
We may use the personal information that you provide to us to operate and improve our business, including our Websites, to communicate with you, and to provide you with information or services that you have requested.
How we share the information we collect
Sharing for business purposes.
- to operate CreativeKnowledge’s products and services or support general operations of business;
- to integrate the products and services of our business partners;
- to use third-party cloud services to host our Website, and process and store the information we process about you; and
- for any other legitimate business purpose.
Sharing for commercial purposes.
- our customers, which include, among others, media companies, brands, public relations companies, and marketing and advertising agencies; and
- joint industry committees (“JICs”) involved in media audience measurement and research. Further details of JICs can be found here.
Compliance and compelled disclosures.
We may share personal information:
- with public authorities to respond to subpoenas, court orders, and other legal process, or as otherwise required by law;
- to protect the rights, privacy, safety, and property of CreativeKnowledge, our customers, our business partners, or others; and
- to exercise our legal rights or defend against legal claims, to enforce our contracts, to investigate, respond to and resolve problems or inquiries (including governmental inquiries), or to permit us to pursue available remedies or limit the damages that we may sustain.
How long we keep the information collected
We store your information for as long as is reasonably necessary for the purposes listed above or as required by applicable local law.
Your choices about your personal information
Certain domestic and international laws provide individuals with rights related to their personal information. These rights may include the rights, subject to certain exceptions, to access specific pieces of personal information, correct any errors to personal information, object to the processing of personal information, and delete the personal information. Individuals may also have the right under certain laws to opt out of the sale of personal information as defined by that law. Please note that these consumer rights and definition of “personal information” vary by jurisdiction.
We provide the right to access and delete personal information, subject to certain exceptions. To exercise your choices about your personal information, including choices which may not be listed above, please visit our Data Subject Rights Page. You may also contact us by email at email@example.com.
If you would like to submit a request to opt out of the sale of your personal information, you may also exercise your right on our Data Subject Rights Page.
We may need to request additional information from you to verify your identity (e.g., your email address, cookie identifier, machine identifier, and/or device identifier) or understand the scope of your request. However, you will not be required to create an account with us to submit a request or have it fulfilled. You may designate an authorized agent to exercise your rights by contacting firstname.lastname@example.org.
We will not discriminate against you for exercising any of the above rights. We may, however, offer you certain financial incentives permitted by applicable law as compensation for allowing us to collect, sell, or maintain your personal information through your participation in our market research efforts.
Interest-based advertising and market research
What is interest-based advertising?
Interest-based advertising, also known as Online Behavioral Advertising, allows advertisers to display ads tailored to your individual interests based on how you browse and shop online, as well as to provide advertising-related services such as ad delivery, reporting, attribution, analytics, and market research.
We may use third parties and service providers on our Websites, as discussed in the What information is collected and why section, to collect information for interest-based advertising. This process may involve third parties and services providers using tagging technology, such as a cookie, on your device. These tags may collect data about your Web browsing over time and across digital properties, including information about the possible relationships among different browsers and devices. We adhere to the Digital Advertising Alliance (“DAA”) Self-Regulatory Principles in connection to all interest-based advertising activities.
We may also set tags on your browser that collect information for ScorecardResearch, a service offered by Full Circle Studies, Inc., which is also a part of the Comscore market research group. The information collected from these tags is used for interest-based advertising purposes, where appropriate. Please note interest-based advertising services based on information collected by ScorecardResearch are not provided in the European Union (“EU”).
How do I manage my preferences for interest-based advertising?
You may visit www.aboutads.info/choices to learn more about interest-based advertising, to opt out of our collection and transfer of Web browsing information for interest-based advertising purposes, and to opt out of the collection and use of information for this purpose by other companies that participate in industry self-regulation. To opt out of our collection and transfer of application usage information for third parties to use for their own interest-based advertising purposes, you can use any controls that are provided for this purpose by the operating system on your mobile device. Please note that opting out will not stop advertising from appearing in your browser or in the applications you use. It may make the ads you see less relevant to your interests. You may also continue to receive interest-based advertising from other companies.
What is market research?
Market research is an organized effort to gather information about markets and customers. With the use of ScorecardResearch tags and surveys, Comscore’s market research group collects and analyzes information to provide products and services to companies around the world. This information helps companies better understand and meet the needs of consumers.
How do I manage my preferences for market research?
To control your level of participation in our market research programs or opt out, click here. By opting out of our market research program, ScorecardResearch tags will only be able to count your visit to a particular site but not identify your device beyond that count. Additionally, if your mobile device platform offers settings to limit data collection for interest-based advertising, you can use these settings to opt out of participating in our market research programs. For example, your device may “Limit Ad Tracking.”
What does opting out of market research on your browser do?
The browser opt-out mechanisms linked above are cookie based (i.e., a cookie must be on your computer to tell our systems that you have opted out). The cookie-based method does not prevent us from identifying certain events (e.g., when a user visits a website). The method, however, prevents us from associating that event with your browser or otherwise identifying you beyond us merely counting your visit. If you delete, block, or otherwise restrict cookies, this opt-out may not be effective. Additionally, because different computers and different Internet browsers require their own version of the opt-out cookie, you may need to perform this opt-out process on any computers and browsers that you want to be opted-out.
Other important information about your personal information
We use organizational, technical, and administrative measures to protect your personal information. For an overview of our security measures, click here.
Third-party links and services.
International Visitors and the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks
If you visit our Website or participate in our program from locations outside of the United States, please note that any information you provide to us through your use of our Website or your participation in the program may be transferred to and processed in countries other than the country from which you accessed our Website or participated in our program, including the United States where our central database is operated. Subject to the next paragraph below, please be aware that the United States, and other countries in which your data may be maintained, may not offer an equivalent level of protection as provided for in your country.
When the text of this Policy is available in multiple languages, the English version is the authoritative version, except where prohibited by applicable law.
If you have any concerns, questions, or would just like to better understand our privacy practices, please send an email to email@example.com. If you prefer to contact us by mail, please write to CreativeKnowledge, ATTN: Privacy, 11950 Democracy Drive, Reston, VA 20190.